Refund policy

REFUND & RETURNS POLICY

Pat's Shed Refund & Returns Policy

All items sold by Pat's Shed are pre-owned unless otherwise stated. Please read all product descriptions and review photos carefully before purchasing.

A Note on Product Photography Some of our product listings include AI-generated lifestyle images created using Shopify's AI image tool. These images place the item in a styled setting for presentation purposes — the product itself has not been modified in any way. Every listing also includes unaltered photographs of the actual item, which we encourage you to review carefully to satisfy yourself of the item's true condition, colour, and appearance before purchasing.

General Returns If an item arrives significantly not as described, please contact us within 48 hours of receipt. We will work with you to find a fair resolution.

Condition Pre-owned items will show age-appropriate wear and patina. This is not considered a fault. Any known significant defects are noted in the product listing.

Freight Costs Return freight costs are the responsibility of the buyer unless the item is confirmed to be significantly not as described.

Change of Mind We do not accept returns for change of mind on any items.

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