Shipping policy

SHIPPING POLICY

Pat's Shed Shipping Policy

We sell a range of large, fragile, and high-value pre-owned items. Please read our shipping policy carefully.

Freight Quotes Most of our items require individual freight quotes due to their size and nature. Once you place an order, we will obtain a freight quote from a reputable carrier on your behalf. We will contact you with the cost and your approval is required before any freight is arranged or shipping begins.

Payment for Freight Full payment for freight arranged by Pat's Shed is required before any item is dispatched.

Damage Cover All freight arranged by Pat's Shed is with a carrier that provides damage cover, giving you peace of mind on your purchase.

Small Items — NZ Post or Courier Some smaller items may be shipped via NZ Post or courier. We will take care to package items well to minimise the risk of damage in transit. However, Pat's Shed does not accept liability for breakages on items shipped via NZ Post or courier. If you wish to avoid this risk, please enquire about freight options with full damage cover.

Customer-Arranged Freight You are welcome to arrange your own freight carrier. Please note that once an item is collected by a carrier of your choosing, Pat's Shed accepts no responsibility for any loss or damage that occurs during transit.

Collection & Pickup Local pickup is available from our Hamilton location (Kay Rd). Open daily 9am–5pm, Sunday 10am–5pm. Items must be collected within 7 days of purchase unless a prior arrangement has been made with us. Please get in touch if you need to organise an alternative collection timeframe.